Authentic Jewelry with a Purpose

A true artisan jeweler is one who values the beauty of the intricate details that create natural, authentic designs. From pearls, gemstones, to unique shapes and colors, each piece reflects its personal character, and inspires artisans to craft beautiful jewelry that transcends time and space.


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How secure is my personal information?


ININY's  adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.


What forms of payment do you accept?

We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express.



Can I cancel my order?

You can cancel your order within 24 hours of placing it. After that, it will have been processed, and you won’t be able to cancel. You can, however, return your items for store credit.






Do you ship internationally?


We will only sell in the USA, Mexico, and Canada.


What shipping carriers do you use?


We choose USPS, UPS, DHL and other shipping carriers worldwide.Shipments will be free by UPS as standard


How long does it take to process my order?


Once payment has been made, 99% of all orders leave our fulfilment centres within 3 to 5 days.


How long does shipping take?


Our average shipping time is 3 to 5 days business days depending on your location. We do not ship on Weekends.



 How do I track my order?

We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.

Are all my items shipped together?

It depends on the products you ordered. Since we operate multiple fulfilment centres, sometimes your items may come with different packages.



What is your return policy?

You are fully covered and protected by our 14 days  return policy

What do I do if I receive a defective product?

If there’s some sort of manufacturing defect, let us know within 14 days of receiving your item, and (provided that your case is legit) we’ll send you a replacement


How do I return my order?

Send us your request to this email

, Please mention all things Your name , Order Number , Item would you like to return & Date you placed the order.



I can’t find the product I want online. ?

If you can’t find the product you want online you can contact your closest store or to check other variety or our custom-made services. You can find store numbers on our website using our Store Locator!


How can I best take care of my items?

  Our fashion jewelry ranges are made of sterling silver or bronze and then micron plated for gold (white/ yellow/ rose). Even such, we still advise you not to wear your jewelry in water, when using cleaning products, lotions or perfumes. These chemicals can cause tarnishing and fasten up wear-and-tear. 


Are your products Nickel free?

All ININY's jewelry has Nickel release rate less than, or equal to, 0.5 micrograms per square centimeter, per week. Under REACH regulations our jewelry is compliant due to low Nickel content.
Is your jewelry hypoallergenic?

Whilst still meeting the REACH regulations, our "Hypoallergenic" labelled items do not have mixed metal plating on the post, which sensitive ears can react to. It is unlikely to cause a reaction, however we do recommend those with sensitive skin to use our Sterling Silver, Surgical Steel and Titanium jewelry. These are the kindest to skin as they are a pure metal with a low mix of other alloys.
Is your Sterling Silver genuine?

All ININY Sterling Silver is certified and tested to meet or exceed the true fineness of 92.5% pure silver. 
How do I know my ring size?
ININY has come out with the simplest way to measure your ring size by yourself.  Please go to our Ring Size Guideline Section



What is Gemstone?

gemstone (also called a gemfine gemjewelprecious stone, or semi-precious stone) is a piece of mineral crystal which, in cut and polished form, is used to make jewelry or other adornments.

However, certain rocks (such as lapis lazuli and opal) and occasionally organic materials that are not minerals (such as amber, jet, and pearl) are also used for jewelry and are therefore often considered to be gemstones as well. Most gemstones are hard, but some soft minerals are used in jewelry because of their luster or other physical properties that have aesthetic value. Rarity is another characteristic that lends value to a gemstone.


How can I tell if gemstone is real?

Gemstones are labeled as either natural, genuine, synthetic, simulated, treated—or a combination of those terms. If you're unfamiliar with these terms, you can mistakenly buy a stone you thought was "real" but turned out to be a human-made imitation. Let's talk about the differences.


Does ININY sell gemstones?

Absolutely, ININY & founders has been in jewelry industry for over 2 decades.  We are an expert and specialized in what we do and what we sell.  We have always been learning new designs, new sources of Gemstones, new techniques for jewelry making to make ourselves updated.  The founders of ININY are accredited Gemologist  / artist / designer.  

ININY certifies every item sold in our store.  Our in-house certificate is to guarantee and provide knowledge about the real information of the purchased products.

With higher value gemstone, ININY offers international gems certificate that issued by high credential third party institute for the purpose of collection and reselling.


Where can I learn more about Gemstone?

ININY has an online page called "Jewelry knowledge" to provide informative and updated knowledge about jewelry.  Follow ININY social media and website for more information and knowledge